PC Support Technician Diploma Course

By the end of the program, you’ll have the hands-on skills required to provide support for end users and collaborate in IT, ERP, and CRM environments, working with tools such as PC hardware, SAP, and Salesforce.

This diploma program is designed to give you the essential knowledge to become a skilled PC Support Technician. You’ll study in-depth subjects like computer systems, operating systems, networking technologies, hardware, and software—all fundamental for a support or specialist career.

You’ll also gain the practical skills to identify, configure, troubleshoot, and resolve technical issues across both Microsoft Windows and Linux systems.

Program Overview:

Mode of Delivery

Instructor-led classroom training, Online, Hybrid

Duration

19 weeks / 405 Hours

Tuition

Local $5,670 / Intl $7,670 CAD

Certification

Diploma

Intake

Bi-monthly

Admission Requirements

  • The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.

Program Curriculum:

  • Introduction to PC Hardware & OS
  • Introduction to Networking
  • Installing and Configuring Windows Server
  • Linux, MAC OS, Unix (Solaris) Essentials
  • SAP End-User Support
  • Salesforce Basic Administrator
  • Personal Development & Effective Communication

Job Market Potential

Median Income:

$56K+ per annum through salary or contract based on experience, organization, location and duties involved.

Possible Job Titles:

PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support

Fast Facts

Ontario’s labour market information can help you plan your career.

Contact Us

789 Colombo Street | Level 4 | Christchurch Central, Christchurch 8011 | New Zealand
Phone: +64 3 765 4321
Email: info@arcadeforthefuture.today

PCC Information

Registered Training Organisation #NZ19276543210
Registered under the New Zealand Qualifications Authority (NZQA)

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